Privacy Policy

This Privacy Policy describes how Centarr Corporation ("Centarr," "we," "our," or "us") collects, uses, and shares information when you use our website and services (the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

   We may collect the following personal information when you interact with our Services:

   • Name
   • Email address
   • Phone number
   • Mailing address
   • Company or organization name
   • Job title or role
   • Billing and payment information
   • Any additional information you voluntarily provide through forms, emails, or other communications

2. Navigational Information We Collect

   When you visit our website, we may automatically collect certain information, including:

   • IP address
   • Browser type and version
   • Operating system
   • Device information
   • Pages visited and time spent on each page
   • Referring website or source
   • Approximate geographic location (derived from IP address)

   We may use third-party analytics services, such as Google Analytics, to help us understand how our Services are used.

3. Legal Basis for Processing

   We process your personal information based on the following legal grounds:

   • Consent: Where you have given us explicit consent to process your data (e.g., subscribing to communications).
   • Contractual Necessity: Where processing is necessary to fulfill a contract or engagement with you.
   • Legitimate Interest: Where processing is necessary for our legitimate business interests, such as improving the Services, provided those interests are not overridden by your rights.
   • Legal Obligation: Where processing is required to comply with applicable laws or regulations.

4. Data Storage & Retention

   Your data is stored on servers located in the United States and is protected using SSL/TLS encryption. We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When personal information is no longer needed, we will securely delete or anonymize it.

   Specific retention periods vary by data type: contact form submissions may be retained indefinitely for ongoing business relationship purposes, analytics data is retained in accordance with our third-party providers' policies, and financial records are retained as required by applicable tax and accounting regulations.

5. Information From Minors

   Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately. Users must be at least 18 years of age to create an account or engage with Centarr's Services.

6. How We Use Your Data

   We may use the information we collect for the following purposes:

   • To provide, maintain, and improve the Services
   • To process transactions and send related communications
   • To respond to your inquiries and provide customer support
   • To send marketing and promotional communications (with your consent, where required)
   • To monitor and analyze usage trends and improve user experience
   • To enforce our Terms of Use and protect against fraud or unauthorized activity
   • To comply with legal obligations, including export control and regulatory requirements
   • To conduct internal analytics and reporting in de-identified or aggregate form

7. Cookies & Tracking Technologies

   We may use cookies and similar tracking technologies to collect navigational information. Third-party analytics providers may also set cookies on our behalf. Information collected through cookies may include IP address, browser type, and approximate location, and is generally used in de-identified or aggregate form.

   Types of cookies we may use:

   • Essential Cookies: Required for the Services to function properly. These cannot be disabled.
   • Analytics Cookies: Help us understand how visitors interact with the Services so we can improve them.
   • Functional Cookies: Remember your preferences and settings to enhance your experience.

   You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services.

8. Sharing Your Data

   We do not sell, rent, or trade your personal information for promotional purposes. We may share your data in the following circumstances:

   • With trusted service providers who assist us in operating the Services (e.g., email delivery, analytics, payment processing), subject to confidentiality obligations and data processing agreements.
   • In connection with a merger, acquisition, or sale of all or a portion of our assets. In such cases, we will notify affected users before personal information is transferred or becomes subject to a different privacy policy.
   • When required by law, regulation, legal process, or governmental request.
   • To protect the rights, property, or safety of Centarr, our users, or the public.

9. Third-Party Service Providers

   We may share data with the following categories of third-party providers:

   • Email delivery services
   • Analytics providers (e.g., Google Analytics)
   • Payment processors (e.g., Stripe)
   • Cloud hosting and infrastructure providers
   • Customer relationship management (CRM) platforms

   These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared. We conduct reasonable due diligence on our providers' data protection practices.

10. International Data Transfers

    Our Services are operated from the United States. If you are accessing the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to the transfer of your information to the United States. Where required, we will implement appropriate safeguards to protect your data in accordance with applicable law, including the European Union General Data Protection Regulation (GDPR).

11. Security of Your Data

    We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption, access controls, and regular security reviews. Access to personal information is restricted to authorized personnel who require it to perform their job functions.

    In the event of a data breach that may affect your personal information, we will notify affected users and relevant authorities as required by applicable law, including details about the nature of the breach, the data potentially affected, and the steps we are taking in response.

12. Your Data Privacy Rights

    Depending on your jurisdiction, you may have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you.
    • Rectification: Request correction of inaccurate or incomplete information.
    • Erasure: Request deletion of your personal information, subject to legal obligations.
    • Restriction: Request that we limit the processing of your data.
    • Portability: Request your data in a structured, machine-readable format.
    • Objection: Object to certain types of data processing, including processing based on legitimate interest.
    • Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

    To exercise any of these rights, please contact us using the information provided below. We will respond to requests within 30 days, or within the timeframe required by applicable law.

13. Your Choices

    You may choose not to provide certain personal information, though this may limit your ability to use some features of the Services. If you receive marketing emails from us, you may opt out by following the unsubscribe instructions included in each email. Please note that even after opting out of marketing communications, you may still receive transactional or service-related messages.

    Some web browsers transmit "Do Not Track" (DNT) signals. Because there is no universally accepted standard for how to respond to DNT signals, we do not currently respond to them. We will continue to monitor developments in DNT technology and update this policy if our practices change.

14. California Residents: CCPA

    If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

    • Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose, and the categories of third parties with whom we share it.
    • Right to Delete: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, completing a transaction, security purposes).
    • Right to Correct: Request correction of inaccurate personal information.
    • Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link.
    • Right to Limit Use of Sensitive Personal Information: Where applicable, you may limit the use of sensitive personal information to purposes necessary to provide the Services.
    • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

    To exercise your rights, please contact us using the information below. We will respond to verifiable consumer requests within 45 days. You may also designate an authorized agent to make a request on your behalf.

15. European Users: GDPR

    If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 12 above. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

    For the purposes of GDPR, Centarr Corporation is the data controller. Where we process data on behalf of our customers, we act as a data processor and process data in accordance with our customers' instructions and applicable data processing agreements.

16. Changes to This Policy

    We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Services. For material changes, we will make reasonable efforts to notify users via email or a prominent notice on the Services. We encourage you to review this policy periodically. Your continued use of the Services after any modifications constitutes acceptance of the updated policy.

17. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us:

    Mail

    Centarr Corporation
    19565 144th Ave NE
    Woodinville, WA 98072

    Electronically

    Use our contact page to submit a message to us.